Waiwera Infinity Thermal Spa Resort

Waiwera Thermal Spa Resort

“I first worked with Ana during the development of an NZ$250 million hotel, spa resort in New Zealand. Her creative vision, motivational strength & natural understanding of spa bring an immense resource to any business looking for specialist expertise. Her grasp of all key drivers of spa operations combined with a results-focus ensures that commercial success aligns with customer satisfaction. I will continue to resource Ana’s expertise as Spa Evolution is an integral link in the chain of growing the global Spa industry to its full potential.”

John Dick
Vice President
Langham Hotels International

Project Name:

Waiwera Thermal Spa Resort, New Zealand

Area:

Waiwera Infinity Thermal Spa Resort was once New Zealand’s largest water park, sheltered by the native bush and hills of the Waiwera valley (North of Auckland)

Facility:

8 Spa Treatment Rooms, Fitness Centre, 22 Pools (including Private Thermal Vitality Pools & Cinema Pool), Far Infra-red Sauna, Dry Sauna & Steam Room

Project Responsibility/Service Provided:

Market Research & Feasibility for the Implementation & Pricing of New Fitness & Wellness Packages for New Spa Resort Concept
Training & Development of Current Spa and Fitness Team & Operation
Assistance in the Development Planning of a 3,000m² Wellness Spa, including Planned On-site Wellness Specialists, European Spa Experiences, Hamams, Saunas & Health Prevention Solutions
Full Program Development, Guest Journey & SOP Development for New Spa & Wellness Project
Spa, Fitness & Wellness Services & Menu Development
Spa & Wellness Operational Budget Development
Spa & Wellness Marketing Plan Development

Completion:

On-going