“Spa Evolution’s specialist expertise was invaluable in taking our business to the next level. A clear strength is in their ability to identify areas with more commercial and service potential. Not only did they find significant cost savings, but completely re-shaped the spa & wellness strategy (re-establishing us as a clear market leader). They worked through this period of change management with complete transparency, professionalism and a clearly-communicated/inspired vision (being both a pleasure to work and highly effective). Bringing Spa Evolution to the property was one of the best business decisions made this year.”
Torsten van Dullemen
General Manager & Area VP Operations
Mandarin Oriental Hotel Group