Chiva-Som International Health Resort
“Ana brought a new energy to the table through two periods of successful change management at our renowned destination wellness resort. She led a world-class fitness team to immeasurable service success while implementing innovative financial & wellness initiatives. Her highly-effective hands-on approach demonstrates an immense cultural awareness (just part of what she leaves with us today).”
Jeff Nieuwenhuizen
Corporate Health & Wellness Director
Chiva-Som, Thailand
Project Name:
Chiva-Som International Health Resort, Thailand
Area:
7-acre beach-front property hosting 58 private rooms & Thai pavilions
Facility:
70 Spa Treatment Rooms, Pilates Studio, Fitness Centre, Kayaking, Mountain Biking, Yoga Pavilions, Watsu Pool, Kinesis Studio, Flotation Pool, Outdoor Swimming Pool, Bathing Pavilion with Kneipp Bath, Sauna, Steam, Jacuzzi, Organic Garden
Project Responsibility/Service Provided:
- Market Research & Feasibility for the Implementation & Pricing of New Fitness & Wellness Packages
- Operational Development of Fitness & Wellness Division
- Departmental Recruitment & Human Resource Management
- Sales, Service and Operational Training – Fitness & Wellness
- Fitness & Wellness Services & Menu Development
- Full Program Development, Guest Journey & SOP Development
- Budget Development
- Marketing Plan
Completion:
March 2003
